Dakno Marketing is looking for a full-time Technical Assistant to work directly with our developers to assist customers and staff with technical issues. The perfect candidate for this position is technically savvy, detail oriented and has exceptional phone communication skills.
- Assist customers with technical support issues.
- Establish and maintain relationships with various vendors.
- Fulfill vendor specific reporting requirements.
- Guide new customers through the signup and setup process.
- Basic CSS customization of web software products.
Who is the perfect candidate for this role? Someone who is…
- Creative problem solver
- Excellent written and oral communication
A 4-year degree or a few years of relevant experience preferred.
Why Work for Us?
Here at Dakno, we believe that company culture plays a huge role in enjoying your job. We know that happy employees equal productive employees. (If you have to work, you might as well enjoy it. Right?) So here’s a quick overview of what it means to work with us.
Free Snacks: Our kitchen is always stocked with healthy organic snacks, candy bars, sweets, sodas, coffee, and more.
Casual Dress Code: Replace your loafers and pumps with flats or sneakers.
Company Outings: We've never been able to get into the "all work and no play" concept. So, every few months, we'll cut out early and go do something fun. Prior activities have included indoor rock climbing, tubing at the lake, bowling, parties, trips to the fair, etc.
Happy Birthdays: Enjoy free breakfast and afternoon cake for the entire office on each employee's birthday.
If this sounds like a position you’d enjoy and excel in, please email us your resume and cover letter and salary requirements. In your cover letter, paint us a picture of why you are the perfect person for this role. Let us know why you want to work at Dakno. We typically get a large volume of applicants, so stand out and impress us!
Applicants who do not adhere to these instructions will not be considered!